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IMPORTANT NOTICE

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THE SHOTLEE PLATFORM. BY ACCESSING OR USING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THIS SERVICE.

1. Definitions and Interpretation

For the purposes of these Terms of Service:

"Service" or "Platform" means the Shotlee health tracking application, website, mobile applications, and all related services provided by Shotlee Health Technologies.

"We," "Us," "Our," or "Company" refers to Shotlee Health Technologies and its affiliates, subsidiaries, officers, directors, employees, agents, and representatives.

"You" or "User" refers to any individual or entity accessing or using the Service.

"Content" means all text, data, information, images, photographs, graphics, videos, audio files, and other materials submitted, posted, or displayed on the Service.

"User Content" means any Content that Users submit, post, upload, or otherwise make available through the Service.

"Health Data" means any personal health information, medical data, wellness metrics, medication records, or related health information collected through the Service.

"AI-Generated Content" means any content, suggestions, recommendations, predictions, or insights generated by artificial intelligence systems integrated into the Service.

"Terms" means these Terms of Service, including all policies and guidelines incorporated by reference.

2. Acceptance of Terms

By accessing, browsing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. These Terms constitute a legally binding agreement between you and Shotlee Health Technologies.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and your agreement to these Terms will be treated as the agreement of the organization.

We reserve the right to modify, amend, or update these Terms at any time. Your continued use of the Service following any changes constitutes your acceptance of the new Terms.

3. Eligibility and Account Registration

3.1 Age Requirements

You must be at least 18 years of age to create an account and use the Service. If you are between 13 and 18 years of age, you may only use the Service under the supervision of a parent or legal guardian who agrees to be bound by these Terms. We do not knowingly collect information from children under 13 years of age.

3.2 Account Creation

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information to keep it accurate and complete
  • Maintain the security and confidentiality of your account credentials
  • Immediately notify us of any unauthorized use of your account
  • Not share your account with any other person
  • Be responsible for all activities that occur under your account

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.

4. Description of Service

Shotlee provides a comprehensive health tracking platform designed for personal wellness monitoring, medication adherence tracking, and health data management. The Service includes, but is not limited to:

Health Metrics Tracking

Weight, BMI, blood pressure, glucose levels, and other wellness measurements

Medication Management

Injection tracking, dosage logging, medication reminders, and adherence monitoring

Data Analytics

Progress tracking, trend analysis, and data visualizations

AI-Powered Insights

Automated recommendations, predictions, and personalized health insights

Community Features

User forums, chat functionality, and peer support networks

Notifications

Reminder systems, alerts, and scheduled notifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice or liability.

5. Critical Medical and Health Disclaimers

CRITICAL MEDICAL DISCLAIMER

THE SERVICE IS NOT A MEDICAL DEVICE, MEDICAL SERVICE, OR SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. THE SERVICE IS PROVIDED FOR INFORMATIONAL AND TRACKING PURPOSES ONLY.

You acknowledge and agree that:

  • Shotlee is NOT a licensed healthcare provider and does not provide medical advice, diagnosis, or treatment
  • All health decisions should be made in consultation with qualified healthcare professionals
  • You should never disregard, avoid, or delay seeking medical advice from your doctor or qualified health provider because of anything you have read or accessed through the Service
  • You should not use the Service for diagnosing or treating a health problem or disease
  • If you have or suspect you have a medical problem, promptly contact your healthcare provider
  • In case of a medical emergency, call emergency services (911 in the US, 112 in the EU) immediately
  • All medication dosages, injection techniques, and treatment protocols must be verified with your licensed healthcare provider
  • The Service does not replace the relationship between you and your healthcare providers

5.1 No Medical Professional-Patient Relationship

No licensed medical professional-patient relationship is created between you and Shotlee Health Technologies or any of its employees, contractors, or affiliates through your use of the Service. The Service does not provide medical opinions or recommendations, and any information provided is for general informational purposes only.

5.2 Accuracy of Information

While we strive to provide accurate and up-to-date information, we make no representations or warranties regarding the accuracy, completeness, reliability, or timeliness of any health-related information on the Service. Medical information changes rapidly, and information provided through the Service may not reflect the most current research or clinical guidelines.

5.3 Medication Information

The Service may provide general information about medications, including peptides and other therapeutic compounds. This information is for educational purposes only and should not be construed as:

  • A recommendation to use any specific medication
  • Prescribing information or dosage recommendations
  • Information about contraindications, interactions, or side effects
  • Medical advice regarding the appropriateness of any medication for your specific condition

Always consult with your licensed healthcare provider before starting, stopping, or modifying any medication or treatment regimen.

6. Artificial Intelligence and Automated Content Disclaimers

AI-GENERATED CONTENT DISCLAIMER

WE ARE NOT RESPONSIBLE FOR ANY AI-GENERATED CONTENT, SUGGESTIONS, RECOMMENDATIONS, PREDICTIONS, OR INSIGHTS PROVIDED THROUGH THE SERVICE.

You acknowledge and agree that:

  • AI-generated content is created by automated systems and may contain errors, inaccuracies, or inappropriate recommendations
  • AI systems can produce unpredictable, biased, or harmful outputs despite our best efforts to prevent such occurrences
  • AI-generated health insights are NOT medical advice and should never replace consultation with qualified healthcare professionals
  • You use all AI-generated content at your own risk and discretion
  • We disclaim all liability for any decisions made based on AI-generated content
  • AI predictions about health outcomes are speculative and should not be relied upon
  • All AI-generated suggestions must be independently verified before taking any action

6.1 No Liability for AI Outputs

We make no representations or warranties regarding the accuracy, reliability, completeness, or appropriateness of any AI-generated content. We explicitly disclaim any and all liability for any harm, injury, loss, or damage arising from or related to your use of or reliance on AI-generated content.

6.2 Third-Party AI Systems

The Service may utilize third-party artificial intelligence systems and large language models. We are not responsible for the operation, outputs, errors, or failures of these third-party AI systems. Any issues with AI-generated content are subject to this disclaimer regardless of the source of the AI system.

For additional information about AI-generated content in community features, please see our Community Guidelines.

7. User-Generated Content and Community Guidelines

USER ACCOUNTABILITY AND RESPONSIBILITY

YOU ARE SOLELY RESPONSIBLE FOR ALL CONTENT YOU POST, SHARE, OR COMMUNICATE THROUGH THE SERVICE. WE ARE NOT RESPONSIBLE FOR USER-GENERATED CONTENT, INCLUDING CONTENT POSTED IN COMMUNITY FORUMS, CHAT FEATURES, OR ANY OTHER COMMUNICATION CHANNELS.

By using the Service, you acknowledge that you are fully accountable for all your words, actions, communications, and content shared on the platform.

7.1 User Responsibilities

As a user of the Service, you agree that you are solely responsible for all content you post and all interactions you have through the Service. For detailed guidelines on community participation, please review our Community Guidelines.

You agree that you are solely responsible for:

  • All content you create, post, upload, share, or transmit through the Service
  • All communications you have with other users through chat, forums, or other features
  • Ensuring your content does not violate any laws, regulations, or these Terms
  • Verifying the accuracy and appropriateness of information you share
  • The consequences of any advice, information, or recommendations you provide to other users
  • Complying with all applicable laws regarding online conduct and content

7.2 Prohibited Content and Activities

You agree NOT to post, upload, share, or engage in any of the following prohibited activities:

  • Illegal Activities: Any content or activity that violates local, state, federal, or international laws, including but not limited to promotion of illegal drug use, drug trafficking, sale of controlled substances, or any illegal commerce
  • Controlled Substances: Offering to sell, purchase, trade, or facilitate transactions involving prescription medications, controlled substances, or any pharmaceutical products without proper licensing
  • Unauthorized Medical Advice: Providing medical diagnoses, prescribing medications, or offering medical advice without proper medical credentials and licensing
  • Harmful Content: Content that promotes self-harm, suicide, eating disorders, substance abuse, or other dangerous behaviors
  • Harassment and Abuse: Threatening, harassing, bullying, stalking, or intimidating other users
  • Hate Speech: Content that promotes violence, discrimination, or hatred against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
  • Misinformation: Deliberately spreading false or misleading health information that could cause harm
  • Spam and Commercial Solicitation: Unsolicited advertising, promotional content, or commercial solicitation without authorization
  • Intellectual Property Violations: Content that infringes on copyrights, trademarks, patents, trade secrets, or other intellectual property rights
  • Privacy Violations: Sharing others' personal information, health data, or private communications without consent
  • Malicious Code: Viruses, malware, trojans, or any other malicious software or code
  • System Interference: Attempting to interfere with, compromise, or disrupt the Service, servers, or networks
  • Unauthorized Access: Attempting to gain unauthorized access to other users' accounts or restricted areas of the Service
  • Impersonation: Impersonating any person or entity, or falsely representing your affiliation with any person or entity

7.3 Content Monitoring and Moderation

While we are not obligated to monitor User Content, we reserve the right (but not the obligation) to:

  • Monitor, review, and moderate User Content for compliance with these Terms
  • Remove, edit, or refuse to display any User Content that violates these Terms
  • Suspend or terminate accounts that repeatedly violate these Terms
  • Report illegal content or activities to appropriate law enforcement authorities
  • Take any other action we deem necessary to protect the Service and our users

7.4 No Liability for User Content

We are not responsible for User Content posted on the Service. We do not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any User Content. You acknowledge that by using the Service, you may be exposed to User Content that is offensive, harmful, inaccurate, or otherwise inappropriate. Under no circumstances will we be liable for any User Content, including any errors or omissions in User Content, or any loss or damage incurred as a result of the use of any User Content.

7.5 License to User Content

By posting User Content on the Service, you grant us a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display your User Content in connection with operating and providing the Service. This license continues even after you stop using the Service, except that we will cease displaying your User Content upon your request (though cached or archived copies may persist).

8. Prohibited Uses and Conduct

In addition to the prohibited content outlined above, you agree that you will NOT:

1. Use the Service for any purpose that is illegal, prohibited by these Terms, or in violation of any local, state, national, or international law or regulation

2. Engage in any form of commercial activity on the Service without our express written consent, including selling, reselling, or bartering medications, supplements, or healthcare products

3. Use the Service to transmit, distribute, or facilitate the distribution of controlled substances, prescription medications, or any products that require professional licensing to distribute

4. Violate any applicable federal, state, or international laws regarding the practice of medicine, pharmacy, or healthcare

5. Use automated systems, bots, scripts, or other automated means to access, scrape, or collect information from the Service

6. Attempt to reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying algorithms of the Service

7. Interfere with or disrupt the Service, servers, or networks connected to the Service

8. Create multiple accounts to evade bans or restrictions, or use the Service to circumvent technological measures designed to control access to the Service

9. Intellectual Property Rights

9.1 Our Intellectual Property

The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by Shotlee Health Technologies, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial use, subject to these Terms. This license does not include any right to:

  • Resell or make commercial use of the Service
  • Modify, reproduce, distribute, create derivative works, or publicly display any content from the Service
  • Use any data mining, robots, or similar data gathering or extraction methods
  • Download (other than page caching) any portion of the Service without our express written consent

9.3 Trademarks

The Shotlee name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Shotlee Health Technologies or its affiliates or licensors. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners.

9.4 Copyright Infringement Claims

We respect the intellectual property rights of others and expect users to do the same. If you believe that any content on the Service infringes your copyright, please contact us at info@shotlee.app with detailed information about the alleged infringement, including:

  • A description of the copyrighted work you claim has been infringed
  • A description of where the alleged infringing material is located on the Service
  • Your contact information
  • A statement that you have a good faith belief that the use is not authorized
  • A statement under penalty of perjury that the information provided is accurate

10. Privacy and Data Protection

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information and health data.

By using the Service, you acknowledge and agree that:

  • We may collect, process, and store your personal information and health data as described in our Privacy Policy
  • We may transfer your data to servers located in different jurisdictions, including the United States and European Union
  • We comply with applicable data protection laws, including GDPR, CCPA, and HIPAA where applicable
  • You have certain rights regarding your personal data, as described in our Privacy Policy

11. Payment Terms and Subscriptions

11.1 Free and Paid Services

The Service may offer both free and paid features. Access to certain premium features may require payment of fees through a subscription or one-time purchase. For information about refunds, trials, and our money-back guarantee, please see our Refund Policy.

11.2 Subscription Fees

If you purchase a subscription:

  • You authorize us to charge your payment method for the subscription fees
  • Subscriptions automatically renew unless you cancel before the renewal date
  • We may change subscription fees with advance notice
  • All fees are non-refundable except as described in our Refund Policy or as required by law

11.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. You will continue to have access to paid features until the end of the period you have paid for.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

IN NO EVENT SHALL SHOTLEE HEALTH TECHNOLOGIES, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

This includes, but is not limited to, liability for:

  • Personal injury, illness, death, or any health-related outcomes
  • Errors, mistakes, or inaccuracies in content, data, or AI-generated recommendations
  • Unauthorized access to or use of our servers and any personal information stored therein
  • Interruption or cessation of transmission to or from the Service
  • Bugs, viruses, trojan horses, or the like that may be transmitted through the Service
  • Loss of data, profits, use, goodwill, or other intangible losses
  • User Content or any content, actions, or conduct of third parties on or through the Service
  • Your reliance on AI-generated content or any information provided through the Service

THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, INCLUDING NEGLIGENCE, OR OTHERWISE) SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100.00), WHICHEVER IS GREATER.

13. Indemnification

You agree to defend, indemnify, and hold harmless Shotlee Health Technologies, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

a) Your violation of these Terms or any applicable law or regulation

b) Your User Content or any content you post, upload, or otherwise make available through the Service

c) Your use or misuse of the Service

d) Your violation of the rights of any third party, including other users

e) Any harm or damages arising from your reliance on information, AI-generated content, or advice obtained through the Service

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at info@shotlee.app. We will attempt to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 60 days of submission, you or we may bring a formal proceeding.

14.2 Binding Arbitration

Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved through binding arbitration, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction. The arbitration will be conducted in accordance with the rules of the American Arbitration Association (AAA).

14.3 Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, YOU AND SHOTLEE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.

14.4 European Union Users

If you are a consumer residing in the European Union, you benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions of local law. You may also choose to bring legal proceedings in relation to these Terms in the courts of your country of residence.

15. Governing Law and Jurisdiction

15.1 United States Users

For users located in the United States, these Terms and any dispute arising out of or related to them or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

15.2 European Union Users

For users located in the European Union, these Terms shall be governed by the laws of your country of residence, and you may bring legal proceedings in the courts of your country of residence. We comply with applicable European Union regulations, including the General Data Protection Regulation (GDPR).

15.3 International Users

The Service is controlled and operated from the United States. We make no representations that the Service is appropriate or available for use in other locations. If you access the Service from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

16. Termination

16.1 Termination by You

You may terminate your account at any time by contacting us at info@shotlee.app or using the account deletion features in the Service. Upon termination, your right to use the Service will immediately cease.

16.2 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Reasons for termination may include:

  • Violation of these Terms or our policies
  • Illegal or fraudulent activity
  • Posting prohibited content
  • Harassment or abuse of other users
  • Non-payment of fees
  • Extended periods of inactivity
  • At our sole discretion for any reason

16.3 Effect of Termination

Upon termination:

  • Your access to the Service will immediately cease
  • We may delete your account and all associated data
  • You will remain liable for all obligations incurred prior to termination
  • Provisions that by their nature should survive termination shall survive

17. Service Availability and Modifications

We reserve the right to:

  • Modify, suspend, or discontinue the Service or any part thereof at any time
  • Change, remove, or deprecate features without notice
  • Impose limits on certain features or restrict access to parts of the Service
  • Perform maintenance, updates, or improvements that may temporarily disrupt service

We do not guarantee continuous, uninterrupted, secure, or error-free operation of the Service. We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period.

18. Third-Party Links and Services

The Service may contain links to third-party websites, services, or resources that are not owned or controlled by Shotlee Health Technologies. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

19. Export Control and Sanctions

You may not use, export, import, or transfer the Service except as authorized by U.S. law, the laws of the jurisdiction in which you obtained the Service, and any other applicable laws. You represent and warrant that:

  • You are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country
  • You are not listed on any U.S. Government list of prohibited or restricted parties
  • You will comply with all applicable export control and sanctions laws

20. Severability and Waiver

20.1 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid, enforceable provision that most closely matches the intent of the original provision.

20.2 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

21. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Service, constitute the entire agreement between you and Shotlee Health Technologies regarding your use of the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.

22. Assignment

You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign or transfer these Terms or our rights and obligations without restriction, including to any affiliate, subsidiary, or successor entity. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties and their respective successors and permitted assigns.

23. Changes to These Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect through:

  • Posting a notice on the Service
  • Sending you an email notification
  • Displaying an in-app notification

What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Service after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you must stop using the Service.

We encourage you to review these Terms periodically for any changes. The "Last Updated" date at the top of this page indicates when these Terms were last revised.

24. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, please contact us at:

Email:info@shotlee.app

Support:info@shotlee.app

Website:https://www.shotlee.app

Company:Shotlee Health Technologies

Address:Available upon request for legal correspondence

By using the Shotlee Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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